Turn a 30-second voice note into a confirmed incident.
Capture details in minutes via AI and voice conversations. By syncing brands, categories, and mapping zones, your frontline data feeds directly into the Op Center and Ops Dashboard for a real-time glance at loss issues across all stores.
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01Capture
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02Confirm
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03Collaborate
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04Close the Loop
From Frontline Conversation to the Op Center in Real Time
Speak naturally or snap photos. Frontline staff capture incident details on the floor in seconds using voice-to-text.
SmartLP resolves raw input into canonical brands, item categories, and mapping zones, connecting frontline talk to clear structured data.
Pin evidence directly to visual store floor plans. Know exactly which brands and categories are targeted in which zones.
Human-confirmed incidents flow instantly into the Ops Dashboard, giving operations a real-time glance at active loss patterns.
Close the loop between frontline AI and operations
Assign corrective tasks to store teams based on the mapping zones where brand theft is concentrated.
Frontline updates immediately sync to the Op Center, giving managers an instant glance at active issues.
Discuss incidents and threat trends natively within the platform, preserving context from the initial voice capture.
Track resolutions, brand recovery values, and operational KPIs directly on your central dashboard.
Where others start after the fact, we start at the incident.
Legacy Forms
Slow, manual data entry that discourages reporting and loses critical early details.
POS / Video Analytics
Overwhelming alerts that require dedicated teams to review and correlate.
Enterprise Intelligence
Complex platforms built for large investigative teams, not daily store operations.
SmartLP Capture
Immediate, intuitive capture at the moment it happens, verified by humans.
Built for stores without an LP department
Multi-Store Retail
Managing incidents across locations creates fragmented, incomplete data.
Centralize reporting instantly and ensure every store follows the same process.
Grocery
High foot traffic and fast-paced environments leave no time for paperwork.
Capture critical details via voice in seconds, getting teams back to the floor.
Convenience
Staff turnover and isolated locations make consistent reporting difficult.
Provide a simple, guided process that anyone can use immediately.
Specialty
High-value merchandise requires detailed, secure documentation.
Build a robust, auditable evidence trail from the moment an incident occurs.
Sovereign to Canada
SmartLP is 100% Canadian Built & Hosted. Engineered for Data Sovereignty, your operational data is built to stay within Canadian borders.
Trust the AI because it leaves a birth certificate.
Every AI draft must be confirmed by a human. Every edit is tracked. SmartLP is 100% Canadian Built & Hosted with a Canadian trust posture, ensuring zero third-party tracking.
Simple, transparent pricing
Choose the plan that fits your retail operations. Billed per store.
Annual plans save you 25% compared to monthly billing.
Core
Perfect for single-store retailers starting with AI.
What's included
- Mobile incident capture
- AI incident drafting
- 5,000 AI Credits / month
- Basic task management
- Store dashboard
- Base user seats included
Professional
For growing retailers needing more limits and reporting.
What's included
- Everything in Core
- 25,000 AI Credits / month
- Higher seat and site limits
- Richer reporting
- Advanced notifications
- Priority support
Enterprise
For networks and franchises requiring custom integrations.
What's included
- Everything in Professional
- Custom AI Credit volume
- Franchise hierarchy management
- Custom partner integrations
- Dedicated account manager
- Custom SLAs
Start protecting your stores today
Submit your qualification details for a pilot program.
Map your hierarchy and invite your regional teams.
Begin recording incidents with voice and photo immediately.